Refund policy

Refund Policy

Returns We accept return requests within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items Certain items cannot be returned, including items on sale or items that have been used or damaged by the customer.

Damaged or Wrong Items If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery at [your email] with a photo of the item. We will offer a full refund or send a replacement at no additional cost to you.

Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Return Shipping Customers are responsible for paying return shipping costs. Shipping costs are non-refundable.

Lost or Stolen Packages We are not responsible for lost or stolen packages confirmed as delivered by the carrier. Please contact your local post office or carrier to file a claim.

Contact Us For any questions about your order or our refund policy, please contact us at illsmile4u2@yahoo.com